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Hi @mega_dreamer thanks for the response, it looks like sanjay got back to me after I raised a contact email.
He's given me a temp password
Which has worked and I've regained entry
But I'm using android and the update email and settings tabs are glitchy
Should I try on laptop?
Yes, please try laptop. Our mobile experience is not the best at this time. You'll get the best experience on Laptop browser.

Instructions for Updating Your Email Address

  1. Click on "My Profile":
    Access the dropdown menu in the top-right corner of the page and select My Profile.
  1. Click "Edit Profile":
    Once on the profile page, locate and click the Edit Profile button.
  1. Enter Your Email Address:
    In the Mail Address field, type your updated email address. Make sure it is correct and active.
  1. Click "Update":
    Scroll to the bottom and click the Update button to save your changes.
    Note: The system will send email verification to confirm your email address. Please do so to avoid losing access to your account.
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