Both and it depends.
First double check with your insurance - if it's a small crack then they often will pay to get it fixed rather then replace the whole window.
If it's a small chip/crack (about the size of a quarter) and insurance doesn't cover it; then pay to get it done yourself. It's <$30 if I'm remembering right and the results are pretty good. This prevents a full split in the glass as the weather turns cooler...if you live where it hurts to breath in the winter get this done in the next month or two as IT will shatter if you don't.
If it's a big crack (baseball size) or spiderwebs across the windshield it probably needs to be replaced.
It's gotten pretty big. Quote was ~500. My deductible is ~500 so I figured I'd go through insurance. Kills me that I'm sure the insurance company is getting it much cheaper and making money on this deal.
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