52 sats \ 1 reply \ @grayruby 1 Apr \ on: ZBD and the ongoing quest for service lightning
Don't get me started again on customer service especially in tech. I can't fathom how bad it is. I must have been doing something wrong because I bent over backwards daily for 15 plus years when I had my business to service my customers and keep them happy.
So true! And I see it everywhere in tech, from BTC to laptop companies, from tiny companies to huge ones.
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