It is entirely a side effect of new security systems, coupled with a need for improved internal processes for escalating specific customer support issues.
We're heads down resolving these edge cases. Please pign me directly if you're affected.
Thanks for updates :)
reply
In the meantime, I still can't get email responses for you guys rugging my wallet a year ago, and logging into your "support" page leads to this. https://i.imgur.com/EC4dg7T.png
reply
Can you email me your ZBD handle? andre@zbd.gg I can check things out
reply