A good consumer product does not require human onboarding.

The consumer downloads the app, and the rest should be seamless and intuitive to follow, walking the user through the onboarding process step by step in a way that does not require outside human intervention.

You’re correct that this application could tell the user to send funds to an address, and then once received, to transfer those funds to a multisig output. But that’s not intuitively how a vault should work. It shouldn’t require a special application to move funds into, with an intermediate location before they can be moved.

The consumer is taught that funds are stored at addresses. This is analogous to bank accounts and easy for the consumer to pick up. Why break that analogy if we don’t need to?

Who is going to tell her to do step 1? That person can also tell her to do this alternative process:

Step 1) Write down 3 seed phrases
Step 2) Create bare multisig address
Step 3) Move funds from Coinbase to site that supports bare multisig
Step 4) Move funds to bare multisig address

> Anything more complicated than that makes it scary

It is an irrational fear and you can help any first time user overcome it easily

> I disagree that we should be ok with a user experience that requires human onboarding

There is no service anywhere that does not require human onboarding. They all require human onboarding. Literally, every single one, there are no exceptions. That one you're thinking of that might be an exception? Yeah, that one requires human onboarding too.

supertestnet

I disagree that we should be ok with a user experience that requires human onboarding.

Sure, I can explain to my grandmother how to move funds to a multisig output. My grandmother trusts me, and I can explain things simply enough that she can mostly follow along.

But not everyone has that. We should be making consumer experiences that are seamless to use, and seamless to understand. Bitcoin self-custody should be self-serve, and it should be designed in a way that is simple to understand.

Step 2) Create an address to receive funds

Step 3) Move funds from Coinbase to that vault’s address

Anything more complicated than that makes it scary for a first time user to follow, unless they have a person they know holding their hand.

bitcoin

Can we make 2-of-3 Multisigs a better user experience? 

josh

I disagree that we should be ok with a user experience that requires human onboarding.

Sure, I can explain to my grandmother how to move funds to a multisig output. My grandmother trusts me, and I can explain things simply enough that she can mostly follow along.

But not everyone has that. We should be making consumer experiences that are seamless to use, and seamless to understand. Bitcoin self-custody should be self-serve, and it should be designed in a way that is simple to understand.

Step 1) Write down 3 seed phrases
Step 2) Create an address to receive funds 
Step 3) Move funds from Coinbase to that vault’s address 

Anything more complicated than that makes it scary for a first time user to follow, unless they have a person they know holding their hand.