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1127 sats \ 0 replies \ @saltykate 5 Nov 2023 \ on: Who has the best customer service? meta
- Diminished client care overall and prob attributable to service staff not being armed with skills to field objections - customers want value 4 value - or in dirty fiat terms…want their dollars to go further
- Above average service was from a mechanic in small rural town that has a commitment to client care and understands that is what sets him apart and chosen - price is a secondary consideration from his customers
- The warm welcome is great opening- @k00b especially😊- for onboarding newcomers, ask people “what brings you here” ? useful ask for an organization to understand why users are here