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21 sats \ 0 replies \ @kr OP 4 Nov 2023 \ on: Who has the best customer service? meta
one thing that lightning payment splits enable is to allow anyone to earn a fraction of the stacker news fee in perpetuity.
what if instead of hiring a customer service team as SN scales (most social companies outsource this work), SN could allow the best stackers to help newcomers learn how to use the site.
as a reward, and as an incentive to provide great service, the stackers who help new folks get up and running could earn a percentage of the new person’s future earnings (kind of like a referral fee, but for customer service).