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I wonder what else got leaked besides the emails. Like i said many times before, you can't trust any provider of hardware wallets. And you can't trust any company in general to safeguard your personal info, they will get hacked and everything will get leaked
The only way to safeguard your Bitcoin is using SeedSigner and SeedQR method with a passphrase. No one will know you bought the parts. No e-mail required or leaked info. No need for "mandatory firmware updates".
Also, why are e-mails still a thing in 2023 for Bitcoin related-services?