You'd think paying money would mean users are the customers.

That's what I said when Twitter did the paid thing: "cool, from user to customer".

But I haven't seen that shift. Customers still behave like they are the product, and customer service is still abhorrent. (Oh and people actually lose their checkmark?!? whut?)

Looks like OpenAI thinks these $20 are the fee for the privilege of being the product.

Yes. And if X gets away with it, so will OpenAI, I'm sure.

OpenAI is preparing to launch advertising in ChatGPT

lunin

> You'd think paying money would mean users are the customers. 

That's what I said when Twitter did the paid thing: "cool, from user to customer".

But I haven't seen that shift. Customers still behave like they are the product, and customer service is still abhorrent. (Oh and people actually lose their checkmark?!? whut?)

> Looks like OpenAI thinks these $20 are the fee for the privilege of being the product.

Yes. And if X gets away with it, so will OpenAI, I'm sure.