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You'd think paying money would mean users are the customers.
That's what I said when Twitter did the paid thing: "cool, from user to customer".
But I haven't seen that shift. Customers still behave like they are the product, and customer service is still abhorrent. (Oh and people actually lose their checkmark?!? whut?)
Looks like OpenAI thinks these $20 are the fee for the privilege of being the product.
Yes. And if X gets away with it, so will OpenAI, I'm sure.
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Users are certainly the product in Google, Youtube, all social medias ... but for ChatGPT users are paying $20 - $200 bucks a month. You'd think paying money would mean users are the customers. Looks like OpenAI thinks these $20 are the fee for the privilege of being the product.