Both sides comment more because we live in this environment where attention matters, so if you aren't commenting or trolling or whatever, people don't know you exist.

So everyone has to comment on everything. Their logo is bland/boring... That doesn't warrant the amount of attention or fury it's getting. It used to be "let's make a change, see how the market receives it by reviewing sales numbers and performance". Now you get instant feedback because it's perceived as woke or racist or whatever. Cracker Barrel is in a no win situation just for trying to refresh their aging/dying brand. It's not like they substantially changed their business. They modernized stores and refreshed a logo.

Damned if they changed, damned if the don't I guess. I only assume many other brands will suffer the same fate going forward.