pull down to refresh
They're more likely to read, understand, and then disregard because they think they're smarter than everyone else.
It is usually in the translation. Technical directions are a tad on the difficult side to translate.
There is the same skill in translating them, too. It was really difficult to make the translation I did. I have also helped with legal translations, which are even worse.
I'm not even saying they're wrong for doing so.
I sometimes just laugh at the instructions and directions when I see them at first. Then, I take them as a puzzle to figure them out, if necessary.
It sucks extremely badly if you need to get one very specific direction where the device has a lot of mods or versions. Nearly impossible, even with serial numbers and item numbers.
Nobody follows directions. That's why trying to get them to sucks.