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The back of the case very smooth. So with a loose grip the case easily falls out of hand. No need to send replacement.
your feedback helped us find an alternative phone case material that avoid this issue #993374 You'd like to try it and let us know if it less slippery? Don't take it as replacement, is indeed a gift for you being a valuable customer :) Can we send it to the same address?
Sure 👍
Sent to production. You should receive a tracking code via email in the coming days
👍 thanks. Question is how do you know who I am? Haha
We don't! that's the cool thing 🙃
Hmmm I am a bit skeptical! I got the re-order but the mailing address is incorrect 😂
how it could be possible... just used the previous one. Do you mind sending the correct address via nostr DM?
slip out of my hands? I can understand if it slep out of pockets, but how can it slip out of you hand? You mean that is not tight enough with the phone?
I'm really happy with it, that's why I ask so many questions! I'd like to see if the cover fit the phone as it should, if not we are happy to send over a replacement.