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Self custody is a non negotiable starting point, so Phoenix fills that requirement while providing the best UX. I would probably avoid onboarding someone directly onto Lightning unless I know they will need to make small payments in the near future.
Maybe change that mind of yours...? entirely new to btc don't have to be instantly perfect
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Self custody isn't "instantly perfect", it's literally the bare minimum that has to take place in order for someone to actually become a new Bitcoiner.
If I were to be a snob about it, I would insist they run a full node first.
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