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Sorry to hear that. Is it possible to test this out on a different wifi network? Maybe a trusted family member/friend who is willing to work with you and let you test with their home network. It's not a very elegant solution, but this is a crude way of determining if its an issue with your network or the bitaxe. :/
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Yes, that's my plan. I will post here when and if I figure it out. I don't have time to focus on it now.
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