After xAI's Grok chatbot provided scores of users with false claims about 'white genocide' in South Africa, the company admitted the error was caused by humans.

AI experts say that the incident underscores a key problem with AI chatbots in that they can be manipulated by people.

Deirdre Mulligan, a professor at the University of California at Berkeley, called it an "algorithmic breakdown" that "rips apart at the seams" the supposed neutral nature of AI models.