pull down to refresh

To me it sounds like the web server (the process on bit axe that does dashboard) is not running. Thinking you can ping but not get to web dashboard.
I agree. If ping works, that means the server is running and accessible, but nothing is listening on the port for the web dashboard (80 for http, 443 for https).
It could be that it's listening on a different port, but that would be surprising I think.
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