Well if the customers keep coming despite the subpar services...

And another aspect of this is that the students aren't paying the full cost out of pocket, and it's the other payer, the state, that's demanding subpar services (emphasizing throughput at the expense of learning)

I'm not blaming all the students. I'm blaming the bottom 20 to 30 percent who should be kicked out but we can't kick them out

Also, think of me as an employee of the company upset at some customers, not the company itself 😅

@delete in 24 hours