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Thank you, we'll continue reiterating as we go and thanks for expressing this concern.
There's still a lot of testing to do with pre-coiners need to find the best way possible to accomplish all we're trying to do without those.
Just this week we recently introduced reminder notifications via sms or email, which is one way to help a new user push through the onboarding flow, a lot of the tests I've done with non bitcoiners many have gotten stuck in the wallet download/selection area, so now we're notifying the user 24hrs before the tip expires so they can go back to the site and withdraw their sats.