American police departments near the United States-Mexico border are paying hundreds of thousands of dollars for an unproven and secretive technology that uses AI-generated online personas designed to interact with and collect intelligence on "college protesters," "radicalized" political activists, and suspected drug and human traffickers, according to internal documents, contracts, and communications 404 Media obtained via public records requests. Massive Blue, the New York-based company that is selling police departments this technology, calls its product Overwatch, which it markets as an "AI-powered force multiplier for public safety" that "deploys lifelike virtual agents, which infiltrate and engage criminal networks across various channels." According to a presentation obtained by 404 Media, Massive Blue is offering cops these virtual personas that can be deployed across the internet with the express purpose of interacting with suspects over text messages and social media. [...]

While the documents don't describe every technical aspect of how Overwatch works, they do give a high-level overview of what it is. The company describes a tool that uses AI-generated images and text to create social media profiles that can interact with suspected drug traffickers, human traffickers, and gun traffickers. After Overwatch scans open social media channels for potential suspects, these AI personas can also communicate with suspects over text, Discord, and other messaging services. The documents we obtained don't explain how Massive Blue determines who is a potential suspect based on their social media activity. Salzwedel, of Pinal County, said "Massive Blue's solutions crawl multiple areas of the Internet, and social media outlets are just one component. We cannot disclose any further information to preserve the integrity of our investigations." [...] Besides scanning social media and engaging suspects with AI personas, the presentation says that Overwatch can use generative AI to create "proof of life" images of a person holding a sign with a username and date written on it in pen.