I will be renovating my flat next month, and one gargantuan task is removing all our possessions. So, the other day, I invited two moving companies to my place to do a site assessment. Both companies offer storage space, which was what I wanted. Aside from putting some possessions at my father’s place, I needed to store big furniture items at a warehouse too.
Shalom is known to be pricer for its services, but after comparing it with its competitor (which I shan’t name and shame), I think it’s money worth paying. Here are the things Shalom did to make it stand out and come across as professional.
| Shalom | Moving Company B |
|---|---|
| 1 staff came down personally | Online video consultation, the staff didn’t even show his face |
| Took ownership. Pored over every item and asked me what I wanted to do with it | I had to give instructions via the video call |
| Told me that I would need at least 40 boxes for packing | Asked me how many boxes I needed |
| Told me that there was no guarantee that mould wouldn’t form in its storage place | Told me that its place was well-ventilated |
| Mentioned that once I store my items, I can only retrieve them on the redelivery date | No such mention |
Actually, once I heard ‘well-ventilated’ from Moving Company B, I wanted to go along with them. However, after discussing the two consultations with my wife, she said that her colleague, who frequently moves houses, had experienced mould growing on her furniture. Given Singapore’s humid culture, no one can really guarantee that mould won’t grow.
Upon hearing that, I decided to go ahead with Shalom. I think that it’s okay to have an online consultation. But the fact that Moving Company B guy didn’t turn on his camera and show his face was quite a turn-off. It’s not great for creating a positive first impression.
Anyway, I took the plunge with Shalom. Here’s what arrived at my doorstep a week later:
But I guess you’re reading this to take a peek at my quotation and have an idea of how much it costs to engage their services, so here it is: