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Thank you for the detailed feedback this is very helpful and I will investigate all your points.
One thing we do know to be an issue is that sometimes if the offline library cache gets too big it can affect playback. In 1.1.16 we've introduced a storage manager that lets you view and clear specific offline caches like audio / images / library etc.
Can you try clearing your library cache and see if that resolves the issue?
Either way I'll take the detail you passed on and we'll try our best to replicate it.
My Library Cache shows 0 (the only cache with anything is images, which I just cleared). The Audio Downloads is the only other folder in Storage with any files at all.
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