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You see? Your lack of understanding how ecash works made you to lose funds and not Voltz.
You are talking about Minibits app seed.
That seed IT IS NOT LINKED to another mint that is not minibits. The seed is only for Minibits app.
In Minibits you have the option to backup the tokens, that RESIDE on your device and nowhere else. Voltz cannot recover your ecash tokens from Minibits app. If you erase those tokens, are gone.
The only thing Voltz can do is to dig up into your account and see the LN movements and do the math for the remaining balance and give you those sats.
Please understand that the sats are already on Voltz node, but you were playing around only with a bunch of IOUs ecash tokens.
Think about this: Voltz gave you some gift cards and you burn them. Now you complain to give you back the value of those burned gift cards. You are making them responsible for your own actions... that is not fair.
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You see? Your lack of understanding how ecash works made you to lose funds and not Voltz. You are talking about Minibits app seed. That seed IT IS NOT LINKED to another mint that is not minibits. The seed is only for Minibits app.In Minibits you have the option to backup the tokens, that RESIDE on your device and nowhere else. Voltz cannot recover your ecash tokens from Minibits app. If you erase those tokens, are gone.The only thing Voltz can do is to dig up into your account and see the LN movements and do the math for the remaining balance and give you those sats.Please understand that the sats are already on Voltz node, but you were playing around only with a bunch of IOUs ecash tokens.Think about this: Voltz gave you some gift cards and you burn them. Now you complain to give you back the value of those burned gift cards. You are making them responsible for your own actions... that is not fair.
Sorry, but I have to disagree here. It is true, that the created Cashu tokens are stored on the Minibits wallet. But it is also true, that the cashu Protocol provides a function, where with the seed the wallet can restore all tokens of a specific mint. Actually I had 3 different mints on that Minibits wallet, Voltz, Minibits Mint and Coinos Mint. And the tokens for minibits and Coinos get both restored just with the seed after I reset my wallet. Just for Voltz not, because they disabled my tokens.
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correct
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Thanks @gandlaf21!
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idk what nut is supported by voltz. I didn't played out with that mint.
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What I can say is, that I have also done the seed recovery with Voltz in the past and it used to work. Just now not, which probably is due to them disabling my funds.
I am quite confident that it is technically possible to find out which disabled keysets my seed hits, they just dont have the interest / technical competence to do this.
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I just checked, and the mint supports restore. They should be able to, unless they already purged the data for this keyset. which would be very premature.
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I think they didn't purge it but they don't want to reactivate the keyset because of a vulnerability:
Hello, yes we are aware that some customers would have problems after we disabled this vulnerable Keyset. You can call me on Telegram t.me/EM_TLL to resolve it faster. I will help you provide me with your ecashs of your back-up only, from voltz mint.With this, we will burn manually in our database and send you the funds returned by Lightning. All right for you? I say it, because we cannot reactivate Keyset due to its vulnerability.
Do you know what vulnerability this could be? Could it be that they accidentally minted too much ecash with this keyset?
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On 13 January I sent them the last message, I posted of the conversation, to which I got no reply. Then on 25 January I sent a follow up message, asking if they have any news here, to which again I got no reply. So now I ended up here. Before that they were quick and replied within a day.
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I see, weird. I shared your post in the cashu r&d telegram group.
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Thank you for the support!
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