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I've seen this video. it is horrific and I hope this person, or whoever wrote the script, was fired.
I also think you have to be totally mentally reprogrammed to think this way. Most people, in an emergency, don't give a flying f*** what the person rescuing them looks like or whether their face makes them comfortable. They just want to be removed from the danger!
At this point, it is absolutely not inaccurate to say that wokeness is a mental illness, if this is how they think.