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Phoenix is probably the most used self-custody solution here thanks to its connectivity. It is a bit expensive in its fee per Tx, I have paid up to 0.8%, but oh well. The opening of a channel via Lightning has a cost of 1% of the deposit ➕ mining fee, for small channels, you can start from 11k, it is acceptable, not recommended, but what is recommended is not always viable. But it provides a self-custody solution to the less favored.
If it's self custody, how do they charge you for things? Is it basically like a convenience fee they attach to all the transactions, built into the software?
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Everything gets routed through their node/LSP.
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I use Phoenix from the beta time, also have a backend with phoenixd, both work perfect, minus is the 0.4% fee and the ACINQ centralization
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