Although they promote self custody, Swan Bitcoin (as well as Strike) seems to use PrimeTrust to custody your Bitcoin. PrimeTrust seems to be heavy-handed with flagging suspicious behavior and also custodies ETH, LTC and USDT and USDC. A user made a donation to an open source project and had BOTH his Strike and Swan accounts frozen.
While understanding they are a KYC-compliant exchange, I feel that many chose Swan for being Bitcoin only.
Here is the conversation: https://twitter.com/x218935/status/1580928350717349889?t=IdvR3sVKdS_7ov0wZm7BqA&s=19
Any thoughts?