About a year and a half ago Swan basically placed my account in dormant status, because they no longer would be serving New York residents.
Today I received an email which said this:
NEW YORK RESIDENTS
Your Swan Personal account will be moved to Bakkt and you can buy Bitcoin after accepting new Terms of Service.
New York accounts will automatically transfer to our new platform partner, Bakkt, a public company majority-owned by Intercontinental Exchange (the parent of the New York Stock Exchange).
Your assets will be automatically transferred into your upgraded account soon after December 18th. In the meantime, your existing account will remain active.
Please note: Bitcoin withdrawals in your upgraded account are pending regulatory approval at this time.
I have no funds on Swan, and I certainly don't intend to buy any bitcoin on the platform any time soon. I might as well buy an etf if I can't withdraw my bitcoin.
Still, if anyone is interested in waiting around for New York regulators to decide if you can withdraw your bitcoin, here's your opportunity.