I think your Breez is not synced well with neutrino peers. no sync = no payments

You could try changing the neutrino peers in advanced options, here are some: btcd1.lnolymp.us | btcd2.lnolymp.us - for US region btcd-mainnet.lightning.computer - for US region uswest.blixtwallet.com (Seattle) - for US region europe.blixtwallet.com (Germany) - for EU region asia.blixtwallet.com - for Asia region node.eldamar.icu - for US region noad.sathoarder.com - for US region

Or find one closer to your location from here: https://bitnodes.io/nodes/?q=NODE_COMPACT_FILTERS

Default Breez neutrino peers are bb1.breez.technology | bb2.breez.technology - and are located in US region