I follow people I disagree with and make sure I can articulate their views well (a process known as "steelmanning" an argument"
I think social media is a net good but not a perfect good. Allowing people to interact more from around the world is good. It democratizes communication. However, it also detaches people from the social cues that we rely on to modulate our way of communication, which results in more aggression and impersonal behavior than would occur in person. I think it's something we need to understand and adapt more to over time, but it's inevitable either way.