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All my experiences going to dealerships to buy a car have been terrible. It always feels like I'm being taken advantage of, from negotiating price to add-ons to financing. Do you any thoughts on the client experience and how do you see the car buying process in the future?
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cars are a direct relationship business. you need someone new to work with...depending on where you are, this is hard- as it's a very big nepotism process to get a car dealership...so they're not that incentivized to improve. I enjoy the higher end stuff because the clients and I can take our time and not rush the transaction.
My sales background is Nordstroms...so I really like the client relationship process.
As a shopper I can relate. Imagine being a relatively wealthy young baseball player that shows up in a 100k + car and not being taken seriously! it happened to me all the time and that's why my stores are better.
direct sales is a scam. it's like a digital slot machine. when you're buying 100% online you really don't know if you're getting a good deal or not because you cannot read the human across the table. DM me on twitter about your location and I can tell you who is best in your area.
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