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it could be not fully synced
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Not sure if he will get a proper attention in that telegram group... the shitcoiner Furkan is spamming 24/7 and you cannot attend properly any user asking for help...
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Thanks for responding... I'll try there
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It's weird because it should work with if you have both, channel backup and secret words.
I suggest you to join Blixt telegram group https://t.me/blixtwallet
G'luck!