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What a legend.
Too many companies these days are designing solutions to problems that do not exist. And even if they find an actual problem to solve however small (in this case ticket fraud), they absolutely overcomplicate and butcher the customer experience in the process.
I guess this is the fate of closed networks. Growth at all costs mindset is the result.
52 sats \ 2 replies \ @ek 5 Feb
And even if they find an actual problem to solve however small (in this case ticket fraud)
To be honest, I have become so skeptical that I don't think that is their main objective. They just want to stop reselling and corner the market. But that doesn't sound as good as preventing ticket fraud.
I guess this is the fate of closed networks.
Yes. Growth at all costs and additionally threat of legal action to everyone else, which is essentially security theater since exploits will be found anyway, they just won't be disclosed responsibly then.
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They just want to stop reselling and corner the market. But that doesn't sound as good as preventing ticket fraud.
This, 1000%. I'd bet dollars to doughnuts that Ticketmaster used ticket-fraud as justification for SafeTix even internally. It's the line they would feed to all their PMs and devs to motivate them. But behind closed doors, the suits knew exactly what they were doing.
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10 sats \ 0 replies \ @ek 5 Feb
Oh, this is already mentioned in the article:
It’s pretty clear why TicketMaster is pushing this technology:
SafeTix makes it harder for people to resell tickets outside of TicketMaster’s closed, high-margin ticket-resale marketplace, where they make a boatload of money by buying low and selling high to customers with no alternative
I really should read stuff before replying haha
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