100 sats \ 11 replies \ @tnuts420 8 Dec 2023 \ on: Stacker Saloon
hey @k00b, i started getting an error today when i log in with lightning. i can obviously still successfully log in, but when i go to paste the data in phoenix i get the message "this data uses an unknown format and cannot be processed." should i be worried? i don't currently have a secondary log in method
To avoid being worried, consider adding another method. It sounds like there might be a bug though on one of our ends
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Which Phoenix version are you using?
I am also using Phoenix for login and it works fine. But I am using legacy mode.
should show "legacy mode" or not:
on info press:
on press at the button below:
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btw, tried out non-legacy mode but that also worked fine ... so not sure what's going wrong on your side.
But maybe you just indeed need to update your wallet :)
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version 2.0.14. maybe it's just me
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lol, I am on 2.0.11
iOS or Android? I am on Android
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android. here's the error
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Not much hope but let's try @ACINQ
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They told me I can send them a mail if someone has a problem with their Phoenix wallet max every two months. That was their response when I asked if it's okay if I write them if a stacker has a problem with their Phoenix wallet and it might also be in their interests to respond on SN - or at least let me forward their response :)
And it will be 2 months in 10 days, so I can't do this again currently, haha
But maybe you can just write them? :) support@phoenix.jitbit.com
They seem to respond pretty quickly :)
You could potentially even just send them a link to this thread potentially haha
But be polite! You're representing SN now lol
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right on, appreciate it