I have to be honest on this one. Strike request for info makes sense from a security perspective. Because you've already been KYC'ed to get in, this is just a simple verification because "normal users" don't typically change their email.
But I agree with your point, I'm super tired of KYC and I think I've done my dair share of KYC buying Bitcoin. I now get paid in Bitcoin and withdraw it right away so come and get me.
Ive changed my email with venmo, cashapp, paypal, my bank account. No one asked me to take one of those ridiculous mugshots with my ID and some stupid work order #. Not the norm, in my experience.
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