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They put out great educational content and push self-custody, which is so rare in the space, Like any business that offers KYC and custodial holding of your funds, use them as you like and try to reduce any exposure to them and keep your sats with your own keys and you never have to worry about what they're doing and if they go bust.
Also try to have a non-KYC stash too by trying p2p so you have bitcoin not tied to your ID