I believe they are still working, but have moved on. Though you say elsewhere that the garbage co is private, might the rates they may charge be constrained by the city? In such a case, price controls can bring a market to a standstill.

Not sure if it was posted here but many home insurers are reportedly pulling out writing riskier coverage because states have regulated prices and the premiums don't cover the payouts.

As for what to do, writing letters and protesting is probably the play unless you prefer mobility i.e. exit. It's all rather sad.