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And regarding #168271
I considered that to just be anecdotal evidence. Maybe it's even related to BlueWallet because OP send sats from BlueWallet to Phoenix while they are sunsetting their custodial LN wallet. But I don't know if that makes sense.
If this happens to a normie, yes, it sucks. But a positive effect would be that they are basically forced to learn how LN and Bitcoin works, haha. And OP didn't lose any funds.
Either way, I had a great time with Phoenix so far.