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The lesson of the Unchained Capital and Swan Bitcoin hacks seems like these businesses need to be using FOSS self hosted software to secure client info.
Are there any good options right now for email marketing and CRM solutions?
3rd-party services holding my customers' data make me so nervous that I went against the grain with my own SAAS... and built everything inside it as a foundational layer... Not for everyone, though ;)
I'll check my notes and see if I can find FOSS self-hosted solutions; I'll post back here if I find anything.
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It sounds like that is what these companies should have done (and probably will be doing), eh?
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The problem is always resource allocation, especially at the start of a project.
It's easy to delegate non-business-core functions to external services. It's also counter-intuitive to tell some of your production team to integrate or rewrite what seems mundane, already solved services such as a marketing suite.
IMHO those functions (like marketing and authentication) are core and should be integrated from the start...
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I'm interested too!
I was going to start a newsletter for SN this past weekend and after all these hacks, I'm a little paranoid now.
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open-source marketing automation project: https://github.com/mautic/mautic
Disclaimer: I have never used it; I had it in my notes from a while ago. It'll be good to have some insights from the stacker.news community ;)
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https://listmonk.app is pretty good.
Got it self-hosted on a dedicated server and regularly send campaigns using it. Easy to hook up to Amazon SES as well.
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