Unfortunately Matrix has many issues with usability that still prevent it from being a go-to for many communities, but I definitely agree (and host my communities on Matrix despite the issues).
Definitely more of personal preference there now, amazed at how far SimpleX has come! It's actually a legitimate Signal contender in my book now.
what are the Matrix issues you face? We use it as a Teams alternative in our organisation and it works great
Mind you, that's mostly with internal users on our hosted instance
Simplex is amazing!
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I love SimpleX, but it's still missing desktop client.
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