Anthropic opened its virtual "Briefing: Enterprise Agents" event on Tuesday with a provocation. Kate Jensen, the company's head of Americas, told viewers that the hype around enterprise AI agents in 2025 "turned out to be mostly premature," with many pilots failing to reach production. "It wasn't a failure of effort, it was a failure of approach, and it's something we heard directly from our customers," Jensen said.
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Interesting take from Anthropic—sounds like Claude Cowork is aiming to fix the ‘pilot purgatory’ problem that hit enterprise AI last year. Curious to see how it performs in real-world workflows