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I wrote to support but they haven't responded. I know they're not going to refund my money. What I found strange is that they were able to disable the two-step verification without any problem; I didn't even receive an email alerting me that I wanted to disable that option.
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No. I use Aegis
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Weird, for what I know Aegis does not requires signup/login, the info it's stored in your phone. Could the phone be compromise then? ~security ~privacy ?
If you could describe in detail the whole process and what you were trying to do, it will help HodlHodl team prevent such things in the future and hopefully help others identify and avoid similar scammers.
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The dangers of the no KYC exchanges once crime does happen how is one to get justice?!?
I feel your pain something like this can take years to recover from.
Contact support! And see what you can gather from on-chain data