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Can definitely agree with your conceptualisation, in my local store the human spends more time dealing with the 'red' lights at the self service stations, than they did mindlessly scanning on the old dinosaur conveyor belt
Every weight discrepancy
Every alcohol purchase
Every miss'scan
Needs a human approval over-ride
But, is that humans desperately justifying their positions ??
Every weight discrepancy
So true. They almost never bother to verify the weights either...they just "override" it.
Also, I've noticed Walmart checkout are far more forgiving....wouldn't surprise me if they have worked out that its pointless to involve humans since they are just going to override it anyway, so just accept the discrepancy and move on....
Ye I can remember my wife tried online grocery delivery and recieved some bad smelling chicken 🐔
She rang up and they instantly credited our account
She queried about abuse of the system and they said, 99% of people are honest and the 1% of subhumans that game the system are built in to the algorithm
Great response
Musk is trying to pump his xAI bags.
Personally, I believe the AI impact is going to be far more incremental and on the margins then most realize. I think the better model is "self-service checkout" rather than Utopian dreams....
If someone told you 2005, that by 2025 that 90+% of all in-store transactions were now self-checkout you would probably jump to several (incorrect) conclusions. You would imagine stores with no employees, massive retail unemployment, etc.
Instead the reality is just a rearranging of the humans in the store. All the former checkout clerks are now fulfilling orders for curbside shopping. There are still a few fully staffed checkout lines open and the others its one employee overseeing 10 self-checkout terminals. Perhaps there has been some unemployment caused at the margins, but all in all not much (someone still needs to build, service, and maintain the self checkout terminals).
I suspect AI impact will be similar impact the how computers in general impacted the workforce from 1940s to 1970s.
Its hard for us to realize that before the 1950s, your bank was staffed with people recording transactions manually....when you wrote a check or withdrew money there was some human that ultimately kept the books on written ledgers.
Computers did away with those jobs completely, no one would dream these days of hiring humans to do such a mundane and error prone task.