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You ever play a game called Dispatch? I can recommend
i dont know much about the world of trucking, but this does remind me of my granddad a bit, who was a lorry driver (it was a tip lorry, so not delivering goods). Anyway, i always remember how the drivers fucking HATED the office guy who was probably the dispatcher. he'd come back from work and just go on about him and what everyone was sayign, i got the impression all the drivers wanted to kill the office guy lol
i used to think, man, who would want a job where you have these pissed-off lorry drivers threatening to bash you every day lol
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I have one dispatcher that isn't cut out for dispatching. He gets so panicked about close times, that he will withhold stops and only send the early closers for pick ups, and after those are done he sends you the next earliest closers, resulting in a lot of back tracking and wasted time.
Eventually I just yelled at him enough times thst he sends me everything at once. I know my customers, I know the close times, I know when they put 230 close in the system when they close at 330 because they don't want drivers showing up 5 minutes before they clock out, and I know how fast I can get to places.
That shit is frustrating.