The Shape of AI exists to help make the technology and impact of artificial intelligence more understandable, so that collectively we can influence a future where technology enhances our life, instead of causing harm.
Artificial Intelligence will fundamentally upend how we work, connect, learn, and live. We are only just starting to see how these changes will manifest in our digital products, across services and experiences, and within our organizations and institutions.
Design is more important now than ever.
Computation evolves faster than humans can adapt. We cannot recreate the wheel with every new experience or product to try and find the right balance between human incentives and algorithmic feedback loops. Instead, we must rely on proven frameworks of human interaction and cognition if we are to shape a world that centers the needs of people, communities, and inter-connected life.
By understanding human behavior, and how it adjusts to a computation landscape, designers can craft experiences that seamlessly integrate with users' expectations, making advanced technology feel familiar and straightforward.