> What if my wallet disappears?
>
> A common concern for users of hot wallets (mobile or desktop) is losing access if the wallet disappears or the provider goes out of business.
> 
> ith governments becoming increasingly regulatory regarding privacy (e.g., the case of Samourai Wallet), many worry about the future of their wallets.  
>
> In this regard, if something happens to Phoenix, your funds remain safe, but you won’t be able to move them. The solution is to perform a forced channel closure, which registers your funds on the on-chain network.
>
> To do this, go to your wallet’s settings: Settings > Danger Zone, and click on “Force close channels.”
> 
> Phoenix will close the channels unilaterally, and after a wait of about 720 blocks (~5 days), your funds will be transferred back to the on-chain network.
>
> After this, Phoenix recommends you to download the Electrum wallet and recover your funds there (since Phoenix provides your private keys).  
>
> Follow these steps:  
>
> https://blog.areabitcoin.co/phoenix-wallet/

jakoyoh629

I would refer to Darth's opinion on this but my guess is along the lines of @jakoyoh629 's answer. 

I remember uninstalling my Zeus app a while back for some ridiculous reason and the channels force closed and the funds eventually reappeared onchain, all Kudos to Zeus for contingency plans for retards like me.

Now, Phoenix uses splicing which I believe is different to Zeus but ypur funds maybe forced closed?

As i say I'd take @DarthCoin advice over mine 🤣🤣

If one word wrote incorrectly checksum wouldn't pass

No. Never run same phoenix seed on 2 devices. It will force close instantly.

I'm sorry this happened to you. I bought a new phone a week ago, and did this exact process. I did make sure that the seed I wrote down was correct before wiping.

My only thought is that one of the words was written down incorrectly? Not trying to accuse you of being careless, but that's the only theory I can come up with. Maybe others have had this issue.

It shows 0 balance because it detects that you run it on 2 devices. That is a standard procedure when it detects running on 2 devices.
The channel was FC and funds are in your onchain address.

Just use the seed from Phoenix in Electrum and funds are there. Nothing to worry.

If you go to Settings - wallet info you will see the status.

DarthCoin

The  money is not lost, it's still in your address.

Sandman

I had a non-custodial wallet on Phoenix, and the balance was 84472 sats. The only backup was my seed. I erased the wallet. I have tried to re-created my wallet ever on Phoenix, but now it shows 0 as balance.

lightning

I had a non-custodial wallet on Phoenix, and the balance was 84472 sats. The only backup was my seed. I erased the wallet. I have tried to re-created my wallet ever on Phoenix, but now it shows 0 as balance.

Why?