I pretty much align with this take. There's no magic. There's no consciousness. There's just software interacting with fuzzy logic, and people interacting with that software.

Since people are fucking retards, there is a "safety" issue. But it can easily be solved by making those that provide services be liable. Look at it this way: if I write FOSS software that you can run I can put a zero liability clause (that may or may not survive) and thus if you want to hold someone liable for your future losses, you will not run this software. Instead you will take a SaaS solution where someone offers you functionality and you pay them for the usage right, and you can hold them accountable if the software messes up - because you're interacting with a service, not code.

AI (=software) doesn't have to be much different. But do hold every platform that provides you the actual chatbot service accountable, especially if you pay them.