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I decided I would give a minimum of a $10.00 tip. This worked great and the waitresses wanted to serve us food. They memorized the plates we usually ordered and had things organized around our usual eating schedule. And then, they started slacking off, no more special attention and many wrong orders. Reluctantly, I stopped going to those places.
Here's what I think:
If people always get overcompensated (no matter how poor their performance) they stop caring.
Tipping is why I don't eat out to begin with (except for places that don't have tips, like fast food, or pre-made items in grocery stores)
Just pay your damn workers
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I tend to limit my eating out as well due to the 18% tip tax (especially adds up for larger family group).
However, having said that, all my UK based colleagues tend to remark how much better service is in US vs UK....and when I visit I do see it.
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20 sats \ 1 reply \ @Ge 31 Aug
As a worker in the industry the standard is 20% if u suck it drops from there if ur good we start n go up from there. It's the easiest job ever if u suck u just suck.
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10 sats \ 0 replies \ @Ge 31 Aug
To add to this if u r a customer who frequently goes somewhere if u show love and r chill u get all the love back... guarantee u put a 20 down each time instead of the 10 the good service will remain or it should if not then damn idk what to say I look at it as a super easy $20 let's say u were to come in 10min before close and no one wants u I'd be like hell ya...idk some people r just lazy too
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But the initial bump in compensation resulted in an initial bump in service quality. How to maintain the service quality increase?
Perhaps the problem with tipping is that the expectation is not clearly stated: at least when I tip, I don't say things like, "I'm giving you this tip because you did x and y, and I appreciated x and y. If you do x and y next time I will also give this tip next time."
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I never communicated any of those things. I was thinking it was like a tithe and goodwill.
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I see your point, and I agree to some extent. When rewards are given regardless of performance, motivation often fades. But I also think tipping should remain an act of kindness, not just a transaction. Maybe the balance lies in recognizing great service with generosity, while still holding standards. That way, respect and appreciation can flow both ways.
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