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@cryotosensei
OP
11h
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on: What’s something you won’t be able to accomplish?
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How do you balance a non-nonsense approach with kindness at the same time?
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@optimism
9h
By being non-confrontational. The trick is to not say some things and be patient, or even better, gently steer the counterparty into bringing up the less pleasant stuff of their own accord (though that's an art.)
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