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apparently they sent an email with the new fee structure but I don't remember receiving this email in June or whenever
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They seem disorganized. Strategically what is their unique selling proposition?
Maybe I should ditch them for River and Strike?
I have never had a problem with River.
Occasionally I send messages to support at strike because of an exchange rate discrepancy. Once they double charged me for a single deposit. That took 10 days to resolve. Fortunately no major issues since
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Very disorganized. They lost a lot of customers by fooling around.
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Just updated iOS version and didn't see it. I'll definitely close my account if they start charging people without their knowledge.
I don't think Swan's a bad company. They've just made some bad decisions choosing partners, afaik.