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Neither did I. I just fly a lot and they kind of charge everyone extra, including me, to be able to give points which then you need to remember to actually use...
Yeah thus I gave up. I remember thinking how cool it would have been if I made it to their platinum elite tier but the amount of air miles and EQs just always confused me.
Plus it was more like gamification. I was thinking how I can take extra flights just to hit the next tier
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It's not as cool as it sounds. Most people just use that as guaranteed upgrade so they always buy coach.
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